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Cookie policy

Information about our use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies: 

  • Persistent cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the specific, individual cookies we use and the purposes for which we use them in the table below:

Cookie Type: Persistent Cookie

Cookie Name: OptanonConsent, OptanonAlertBoxClosed, Laravel_session, XSRF-TOKEN

Purpose / More Information: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Type: Persistent Cookie

Cookie Name: _stripe_mid

Purpose / More Information: Provides verification of card payment method for clients making payments via the website. Stripe are a payment processing service. https://stripe.com/gb/privacy

Third Party Cookies

Our website pages and articles will often contain useful links or videos hosted on other external websites. Care is taken to only provide you with links to websites that we trust and recognise as safe, correct and up-to-date at the time of posting.

Ortho Consulting Group do not control the cookies used on these third party sites and would urge you to consult the individual websites cookie policies if you are concerned about what information they collect.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Performance Cookies

As with most websites we use Google Analytics in order to provide us with analytical / performance information. Google Analytics uses the following cookies on our website:

Cookie Type: Performance Cookies

Cookie Name: _gat_gtag_UA_64149003_1, _gid, _ga

Purpose / More Information: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Type: Targeting Cookies

Cookie Name:  Doubleclick.net

Purpose / More Information: These cookies may be set through our site by our partners. They may be used by those companies to build a profile of your interests and show you relevant articles. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted material.


Ortho Consulting Group use the email service of MailChimp to send out larger direct email campaigns, such as newsletters and event invitations.

MailChimp use single pixel gifs, also known as web beacons, in every email. These are very small graphic files that contain unique identifiers that enable MailChimp and Ortho Consulting Group to recognise when subscribers have opened an email or clicked certain links. These record each subscribers email address, IP address, date, and time associated with each open and click for a campaign. This data is used to create reports about how an email campaign performed and what actions subscribers took – including unsubscribes requests.

You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us, or other parties, in plain text rather than HTML, or not opening pictures in your email.

Blocking Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We have also installed the One Trust tool which displays the cookies in use and allows users to switch on and off if necessary.

For further information on our Cookies Policy please contact our Business Manager, Polly White, at pollywhite@orthocg.com.